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OHVMA Education Series – May Webinar
Title: Am I Making the Right Decision? The Role of Ethics in Volunteer Engagement. Presented by Joy Parker, CVA
Certification Info: 1.5 CE
Cost: Members: FREE Non-Members: $25
We all encounter ethical dilemmas in our daily work. But rarely do organizations focus on ethics related to volunteer engagement. This session provides an opportunity for practitioners to understand the difference between personal, organizational and professional ethics. The core values and principles identified by the Council for Certification in Volunteer Administration (CCVA) will be shared. Participants will learn a process for ethical decision-making that can be applied in any situation, and then practice this using real-life scenarios related to volunteers. Finally, several specific strategies will be offered for increasing awareness of ethics within an organization and helping both volunteers and staff become more effective at handling ethical dilemmas.
Joy Parker Credentials:
Joy is the Director of Volunteer Services at Children’s Hospital of The King’s Daughters, Norfolk, VA, and has been in this role for the past 21 years. CHKD is Virginia’s only freestanding full-service pediatric hospital and the volunteer department hosts 400 adult and 250 junior volunteers annually. In addition to volunteer management, she is responsible for oversight of the Kids & Co. gift shop and a 60-dog pet therapy program, the Buddy Brigade. Prior to working at CHKD, she held similar positions at Lake Taylor Transitional Care Hospital in Norfolk and King’s Daughters Medical Center in Ashland, KY, for a total of 27 years of hospital volunteer management experience. Joy received her B.S. in Finance from Radford University and her M.S. in Health Promotion from Virginia Tech. She has served in various leadership roles with Society of Healthcare Volunteer Leaders and is past president of the Virginia Society for Directors of Healthcare Volunteer Services. Joy has held Certified Volunteer Administrator credentials from the Council for Certification in Volunteer Administration since 2005 and currently serves on the CCVA board as the Director of Ethics.